Integrations

Your agent doesn't just chat. It runs your stack.

Poniq connects to the CRM, automation, and developer tools you already use — executing deals, bookings, payments, and custom workflows from every qualified conversation.

Integration paths

Real-time

Event delivery

No-code + API

For every team

<10 min

Typical setup

How integrations work

Every integration follows the same principle: the agent acts, your stack reacts — with structured data, not screenshots of chat logs.

Visitor engages

The agent qualifies, handles objections, and moves toward a close on your site.

Event fires

Poniq emits a webhook, Zap, or native CRM action the moment something meaningful happens.

Stack executes

Your CRM, automation platform, or custom API receives structured data — not a raw chat dump.

Coach improves

Outcomes flow back into Poniq Insights so playbooks get sharper every week.

CRM & platforms

CRM & revenue platforms

Native connectors that write structured pipeline data — not copy-pasted chat transcripts.

Pipedrive

CRM & platforms

Live

Native CRM sync — the agent creates deals, updates pipeline stages, and attaches full conversation context automatically.

Create and update deals from qualified conversations
Search contacts and deduplicate before creating records
Attach intent scores, summaries, and objection notes
Move deals through stages based on agent outcomes

Example flow

A SaaS trial visitor asks about enterprise pricing → Poniq qualifies intent → Pipedrive deal created at $5,970 with full chat transcript attached.

GoHighLevel

CRM & platforms

Early access

Built for agencies and multi-location operators running client funnels on GoHighLevel — contacts, opportunities, and calendars stay in sync.

Create and update contacts and opportunities
Book appointments into GHL calendars
Trigger pipeline workflows from agent events
Per-client site mapping for agency dashboards

Example flow

A med spa visitor books a consultation → contact created in GHL → opportunity moved to "Booked" → coach notified via backchannel.

Automation

Automation & orchestration

Trigger the rest of your revenue ops stack the moment a conversation converts.

Zapier

Automation

Live

Connect Poniq to 5,000+ apps without code — trigger Zaps when leads qualify, meetings book, or deals close.

Triggers for qualified leads, bookings, and deal events
Push conversation data into Sheets, Slack, and email
Chain Poniq events into existing revenue ops stacks
No-code setup for non-technical teams

Example flow

Lead qualified → Zap fires → Slack alert to #sales → row added to Google Sheet → welcome email sent via Mailchimp.

n8n

Automation

Early access

Self-hosted workflow automation for technical teams — full control over how Poniq events flow through your infrastructure.

Webhook nodes for every Poniq event type
Branch logic on intent score, vertical, and outcome
Connect to internal APIs, databases, and data warehouses
Run alongside existing n8n revenue automations

Example flow

High-intent lead → n8n workflow → enrich via Clearbit → score in data warehouse → route to correct SDR queue.

Developer

Developer & custom builds

Webhooks, REST, and CLI for teams that treat integrations as product infrastructure.

Webhooks

Developer

Live

Real-time HTTP callbacks for every meaningful agent event — build custom integrations without polling.

Signed payloads with retry and delivery logs
Filter subscriptions by event type and site
Sub-second delivery for time-sensitive handoffs
Sandbox endpoints for staging environments

Example flow

conversation.completed webhook → your API enriches the lead → routes to the right rep based on vertical and deal size.

API / CLI

Developer

Early access

Programmatic control over conversations, playbooks, coaching, and site configuration — for teams that ship integrations as product.

REST API for conversations, playbooks, and coaching notes
CLI for deploy, config, and CI/CD pipeline hooks
API keys scoped per site with audit logging
OpenAPI spec and typed SDKs at launch

Example flow

CI pipeline runs poniq deploy --site staging → playbook diff reviewed → promote to production on merge to main.

Webhook events

Every event you'd want to automate.

Subscribe to the events that matter for your stack. Payloads include visitor context, intent scores, conversation summaries, and CRM record IDs — ready for downstream processing.

POST /your-endpoint

{

"event": "lead.qualified",

"intent_score": 87,

"site_id": "acme-saas",

"deal_value": 5970

}

Event catalog

conversation.started Visitor opens a chat or voice session
lead.qualified Agent marks lead as qualified with intent score
meeting.booked Calendar slot confirmed with visitor
deal.created CRM deal or opportunity record created
payment.completed In-chat Stripe payment successful
conversation.escalated Live video or human coach handoff initiated
playbook.updated Playbook version published after coaching

API / CLI

Build on Poniq, not around it.

The REST API and CLI give engineering teams first-class control — deploy playbooks, pull conversation analytics, inject coaching notes, and wire Poniq into internal tooling without ticket queues.

Scoped API keys

Per-site permissions with full audit trail

OpenAPI + SDKs

Typed clients for TypeScript, Python, and Go at launch

CLI for CI/CD

Deploy, diff, and promote playbooks from your pipeline

Quick reference

Pipedrive GoHighLevel Zapier n8n Webhooks API / CLI

Connect Poniq to your stack.

Join the waitlist for early access — integrations ship with onboarding support for select customers.

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