Learn the coach-and-improve loop: live takeover, backchannel guidance, and AI playbook suggestions.
By Poniq Team · Poniq, Inc.
The biggest mistake teams make with AI sales agents is treating them as set-and-forget widgets. The highest-performing deployments treat the agent like a junior rep — coached daily, corrected in real time, and improved from conversation data.
Watch conversations as they happen. See where visitors stall, which objections repeat, and when intent spikes.
Whisper instructions the visitor cannot see: “Offer annual pricing,” “Mention the case study,” “Book a demo instead of sending docs.”
AI analyzes conversation gaps and proposes new playbook sections — pricing reframes, competitor responses, vertical FAQs — for human approval before going live.
Conversations → insights → playbook updates → better agent → more revenue. Teams that run this weekly outperform teams that configure once and ignore.
No. A founder or rep spending 30 minutes weekly reviewing insights and approving playbook changes is enough to start.
Join the waitlist for priority beta access and a free custom playbook audit.
Get Free Playbook Audit